It’s one of business’ most brutal truths. Not to mention one of its most paradoxical. And it happens — in the words of legendary founder Ben Horowitz — “all the time.”
“A founder develops a breakthrough idea and starts a company to build it. The product succeeds, and the company grows. Then … employees start complaining that the CEO is paying too much attention to what the employees can do better without her and not enough attention to the rest of the company.”
Soon words like scale descend and, with every good intention in the world, the founder transforms themselves from a passionate and “product-oriented CEO” into a “crappy, general-purpose CEO.” Read more...
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