Walmart is on a quest to make its in-store pickup process free of human interaction.
The big-box store is rolling out a giant self-serve kiosk tower for online orders to more than a dozen locations. Customers simply arrange their shipment ahead of time, visit the store, and access their order via a barcode scanner on the side of the machine. Each package is preloaded by workers.
The massive orange towers stand 16 feet tall by 8 feet wide and deliver items through a conveyor belt inside the contraption. Walmart began testing the system last fall in an Arkansas store near its headquarters. Read more...
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