What's one problem Uber has that's just the usual level of upsetting, and not totally horrifying? Tipping.
The ride-hailing giant has for years stood strong against letting customers tip their Uber drivers within the Uber app. Lyft started letting riders tip their drivers in 2012, and Uber still hasn't gotten on board. The issue has been one of the stickiest for Uber's fraught relations with its drivers.
Uber might finally be forced to change its tune after New York City's Taxi and Limousine Commission introduced a proposal this week that would require ride-hailing companies operating in the city to allow riders to tip their drivers. The need to follow a rule like that in one of Uber's biggest and most important markets could force the company to allow tipping across the country or around the world. Read more...
More about Taxi Cab, New York City, Tipping, Lyft, and Ride Hailing Appsvia Zero Tech Blog