At the risk of stating the obvious, leading is hard.
“Dealing with people,” wrote Dale Carnegie over 80 years ago, “is probably the biggest problem you face.” Bleak as it may sound, the challenge of leading is just that: People.
If anything, it’s gotten tougher. The once reigning champ of leading people at work — wage increases — now displays a “very weak” link to motivation, satisfaction, and performance. Even more pointed, a 2016 study from Fidelity found that 58 percent of millennials prefer “improved quality of work life” over financial benefits.
So, what does work? In short: people want to be treated like people especially at work. Read more...
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